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Privacy notice

Last updated: 2026-05-06

What we collect

We collect only the data needed to run the marketplace:

  • Email address
  • Hashed password (bcrypt, cost factor 12)
  • Display name and (optional) verified in-game username
  • Submitted screenshots (Pokemon stats panels, item images, TM images) used for verification and listing previews
  • Listings, offers, ratings, and chat messages you create
  • IP-derived rate-limit identifiers, kept transiently and not associated with your account record
  • Discord OAuth account ID, only if you sign in with Discord

What we do not collect

We do not collect real names, postal addresses, phone numbers, payment information, browsing data outside this domain, or any form of cross-site tracking data. There are no advertising or analytics trackers on this site.

Why we collect it

We use the data above for account security, marketplace operation, dispute resolution, fraud prevention, and transactional notifications. We never sell your data and we never share it for advertising purposes.

Cookies

We set only essential session cookies needed to keep you signed in. We do not load analytics, advertising, or tracking scripts. The consent banner gates anything beyond essential cookies, and that section is currently empty by design.

Sub-processors

We rely on a small set of trusted infrastructure providers:

  • Supabase - database and storage, hosted in the EU-West-1 region
  • Resend - transactional email delivery, EU region
  • Hostinger VPS - application hosting, located in Germany

Retention

We keep your account data while your account is active.

  • Soft-deleted accounts are fully removed within 30 days
  • Verification screenshots auto-purge after 30 days
  • Chat messages are retained while their related listing or offer is live

Your rights (GDPR / CCPA)

You can access, export, correct, or delete your personal data at any time. Email the operator at support@pokeonemarketplace.com to exercise these rights. We respond within 30 days.

Children

We do not knowingly collect data from anyone under 13 years old, or under 16 in the European Economic Area. If we learn that we have collected data from a child below the age of consent, we will delete it.

Security

Traffic is HTTPS-only. Passwords are hashed with bcrypt at cost factor 12. Backend access uses scoped service-role keys, and private storage objects are served through short-lived signed URLs. Session secrets are generated fresh per deployment.

Breach notification

If we confirm a personal data breach that is likely to affect your rights, we will notify affected users within 72 hours, in line with GDPR Article 33.

International transfers

Your data is processed in the European Union: Germany for application hosting and EU-West-1 for the database. We do not transfer personal data to the United States or any other country outside the EU/EEA.

Changes to this notice

We may update this notice. Significant changes will be posted on the site at least 14 days before they take effect.

Contact

Questions about this privacy notice can be sent to support@pokeonemarketplace.com.